Support

SteppersLife Support

Welcome to the SteppersLife help center. Find answers, contact our team, or learn more about how the platform works.

Get in touch

A real person reads every message. We respond to support inquiries Monday through Friday.

General inquiries
info@stepperslife.com

Frequently asked questions

Straight answers to the questions we hear most.

How do I create an account on SteppersLife?+

Creating an account is free. Head to the Sign Up page and enter your name, email address, and a password. Confirm your email when the verification message arrives, and you're in — you can round out your profile from the settings menu whenever you're ready.

How do I find steppin' events near me?+

Visit events.stepperslife.com and use the location filter to see what's happening around you. You can also search by date, city, or event type to land on the rooms, sets, and weekends you actually want to be at.

How do I contact an event host or promoter?+

Every event listing shows the host's contact details right on the event page. If the host is verified on SteppersLife, you can also message them directly through the platform once you're signed in.

How do I update my profile, photo, or preferences?+

Sign in, open your account menu, and choose Profile or Settings. From there you can change your photo, display name, contact details, and notification preferences any time you like.

I forgot my password — how do I reset it?+

It happens. Visit the Forgot Password page and enter the email address tied to your account. We'll send you a secure reset link that's good for one hour.

How do I report inappropriate content, spam, or harassment?+

We take the health of the community seriously. Use the report button on any post, profile, message, or event listing — or email support@stepperslife.com with a link or screenshot. Our team reviews every safety report and acts on confirmed violations of our community standards.

I'm an instructor / DJ / promoter — how do I get featured?+

We love putting talent in front of the community. Sign in and apply for a verified profile from your dashboard. Featured placement is curated by the SteppersLife team — send a short bio and links to your work to info@stepperslife.com and we'll take a look.

How do I delete my account and personal data?+

You're in control of your account, and you can delete it any time. There are two ways to do it:

  • In the SteppersLife app: Open the app → Profile → Settings → Delete Account.
  • On the web: Visit stepperslife.com/account/delete and follow the on-screen steps.

Either path permanently deletes your profile, posts, messages, uploaded photos, follows, and account record. Some information may be retained for legal, tax, or community-safety reasons as described in our Privacy Policy. Deletion typically completes within 30 days, and we'll send you a confirmation email once it's done.

Help categories

For Steppers & Community Members

Find events near you, manage your tickets, follow the hosts and DJs you love, and stay connected with the rest of the steppin' community.

For Hosts, Instructors & DJs

Create events, sell tickets, list classes and services, and put your work in front of the steppin' community with verified profiles and promotional tools built for organizers.

About SteppersLife

SteppersLife is operated by SteppersLife LLC, a Wyoming Series LLC under Bobb LLC.

The SteppersLife mobile applications (iOS and Android) are developed and distributed by Black Asterisk LLC, a Wyoming Limited Liability Company, under a distribution agreement with SteppersLife LLC.

For business or legal inquiries: legal@stepperslife.com.